• Jakarta — on-site in Jabodetabek, remote nationwide across Indonesia
  • info@filcom.id
  • Monday–Friday, 09:00–17:00 WIB
  • EN / ID

About Us

About Filcom.id

One partner for infrastructure and digital

Filcom.id is an end-to-end IT solutions provider for SMEs, offices, schools, and organisations across Indonesia — from networking, servers, and private cloud, to websites, SEO, and AI automation. One partner for both the infrastructure side and the digital side.

The working principle is simple: IT and Digital Solutions for Businesses That Can't Afford Downtime. Infrastructure, cloud, websites, SEO, and automation are handled by the same team, so clients don't have to act as the go-between across vendors.

Two capability pillars

Filcom presents two capability pillars — two divisions that support each other: one holds the infrastructure foundation, the other holds the web, search, and automation side.

Infrastructure and systems pillar icon

Pillar A — Infrastructure & Systems

Handles the foundation side: networking, servers, and data infrastructure. Focused on systems that are stable, monitored, and maintainable long-term — from office network design to private cloud deployment and server virtualization. Experienced in handling infrastructure for offices, schools, and organisations, with an emphasis on tidy documentation and a handover that the internal team can manage.

  • Office networking: LAN and WiFi design & installation, optimization & troubleshooting, administration, monitoring and maintenance
  • Servers: Windows Server & Linux, Active Directory & Domain Services, file server, application server, deployment & migration
  • Private cloud & digital workplace: Nextcloud, cloud storage, file sharing, mail server on your own domain, remote access
  • Virtualization: VMware, Proxmox, and Hyper-V, virtual machine deployment, physical server consolidation
  • IT monitoring: server and network monitoring, performance & availability, automatic notifications when there's a disruption
  • IT support: remote and on-site support, preventive maintenance, monthly managed IT service, technical consultation
Web, SEO, and AI automation pillar icon

Pillar B — Web, SEO & AI Automation

Handles the side the market sees: websites, search engine visibility, and process automation. 8+ years of experience in IT and digital, with a focus on WordPress, Next.js/React, technical SEO, GA4, and building AI-based automation systems.

  • WordPress & Elementor, Next.js / TypeScript / React, Shopify
  • Technical SEO + GEO/AEO — brand visibility in ChatGPT, Claude, Gemini
  • GA4, Google Tag Manager, Looker Studio, Google Search Console
  • Automation: n8n, Claude API, MCP, document workflows & automated reporting
  • Supporting infrastructure: Cloudflare, Docker, self-hosted VPS
  • Security: Wazuh SIEM (deployment & monitoring)
  • Design: Photoshop, Illustrator, Premiere Pro, Figma, Canva
  • Database & data: SQL and data processing for stakeholder reporting

Filcom.id Differentiation

Why Filcom

Two sides in one team icon

Two sides in one team

Most vendors are only strong in infrastructure (networking/servers) or only strong in digital (website/marketing). Filcom handles both, so clients don't have to act as the go-between across vendors.

Self-hosted, no subscription required icon

Can be self-hosted, no subscription required

Filcom builds private cloud, mail server, and storage of your own on your own server — an alternative to ever-rising monthly SaaS subscription costs.

Website built to be found icon

Websites built to be found, not just to be displayed

Every website is delivered with the correct technical SEO structure from day one.

Practical AI automation icon

Practical AI automation

Focused on real repetitive work (data recaps, document validation, routine reports, prospect responses), not chatbot demos.

How We Work

Four steps from consultation to maintenance

Consultation and assessment step icon
01

Consultation & Assessment

We listen to your needs and review the condition of your existing systems.

Planning and quotation step icon
02

Planning & Quotation

You receive a work plan and a written quote before work begins.

Implementation step icon
03

Implementation

Work is carried out on schedule with minimal disruption to your operations.

Monitoring and maintenance step icon
04

Monitoring & Maintenance

After handover, the system is still monitored and maintained as agreed.

Have an IT need you'd like to discuss?

Free initial consultation and assessment.

WhatsApp Consultation