• Jakarta — on-site in Jabodetabek, remote nationwide across Indonesia
  • info@filcom.id
  • Monday–Friday, 09:00–17:00 WIB
  • EN / ID

Network & IT Infrastructure

Office Network Installation & Management Services

Filcom.id technician arranging cable runs and network equipment in an office space

A stable, integrated network infrastructure that keeps connectivity and business operations running smoothly — from initial design and installation to daily monitoring.

What We Solve

  • Office internet frequently drops or slows down during busy hours
  • Uneven WiFi coverage, with some office areas getting no signal
  • Network cabling that's messy and undocumented
  • No one knows the cause when the network has a problem
  • The office is moving/renovating and needs a network plan from scratch

Services We Handle

Network & Internet Infrastructure

Arranging the office network's backbone: the path from the ISP router, distribution to switches, down to the access point in each room. We tidy up panels and cable labeling so it's easy to trace during an outage.

LAN & Wireless Network

Installing wired (LAN) and WiFi networks for work areas, meeting rooms, and even warehouses. Access points are placed based on signal measurements so coverage is even and no corner loses connection.

Network Design & Implementation

Designing the network topology before installation: number of points, device capacity, separation of guest and internal networks, and cable routing. This design becomes the working reference as well as the handover document.

Network Optimization & Troubleshooting

Tracing the cause of slow connections, frequent drops, or WiFi interference, then fixing it — from channel settings and load balancing to replacing equipment that's no longer up to the task.

Network Administration

Routine management of network devices: access rights, WiFi passwords, VLAN segmentation, and firmware updates. Suited to offices that don't yet have dedicated IT staff.

Network Monitoring & Maintenance

Monitoring the condition of devices and internet lines so issues are detected before they disrupt work. Includes periodic checks and equipment cleaning on an agreed schedule.

How We Do It

01 Site survey & network audit

We come on-site to measure signal coverage, check existing cabling and equipment, and note the needs of each room.

02 Design & proposal

From the survey results, we put together a network design, an equipment list, and a written quote for your approval before work starts.

03 Installation & configuration

Cabling, equipment, and access point installation are carried out on schedule, then configured, including separating guest and internal networks.

04 Documentation, testing, & handover

We test speed and coverage at every point, hand over the network diagram and equipment list, and set up periodic monitoring if agreed.

Who It's For

  • Offices
  • SMEs
  • Schools
  • Clinics
  • Warehouses
  • Factories
  • Coworking spaces

Frequently Asked Questions

Question iconWill the installation disrupt office operations?

Work that risks cutting the connection is scheduled outside busy hours or on weekends, as agreed with you. Cable runs and new device installation can usually be done in stages without shutting down the whole network. The point being worked on may be temporarily affected, but other areas keep running. We share the detailed schedule before work begins.

Question iconDoes Filcom or the client supply the equipment?

Either way works. You may supply your own equipment, or we can recommend and procure it according to your needs and budget. If the equipment comes from us, its specifications and price are stated clearly in the quote before you approve it. Existing equipment is also checked first to see if it's still fit for use.

Question iconIs there a warranty after installation?

Yes. Installation work such as cable runs, terminations, and configuration is covered under warranty for the period agreed in the quote. If an issue traces back to our work within that period, the fix comes at no charge. Hardware warranty follows the manufacturer's official warranty.

Related Services

IT Support & Managed Service

Once the network is installed, monthly IT support keeps equipment maintained and handles day-to-day issues without you needing your own IT staff.

Server Virtualization & IT Monitoring

Monitoring gives ongoing visibility into the condition of the network and servers, so problems surface before users have to complain.

Tell Us About Your Network Needs

Free initial consultation and assessment, no commitment. We reply within 1 business day.

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