Tell us about your business's IT needs. We reply within 1x24 working hours.
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For the Jabodetabek area we handle on-site visits at your location. Outside Jabodetabek, installation and consultation are carried out remotely for clients across Indonesia, with visits scheduled as the project requires.
Work commonly done remotely: server configuration and maintenance, private cloud and mail server deployment, infrastructure monitoring, plus all website, SEO, and automation work. Work that requires a physical presence — cable runs, network device installation, hardware handling — is scheduled as a visit.
The first reply includes a few clarifying questions: what's currently happening, how many users, and how urgent it is. No cost at this stage.
For the Jabodetabek area this is usually a short on-site visit; outside the area it's done remotely. We review the current condition and note what needs handling first. This stage is free and non-binding.
You receive a breakdown of the scope of work, the devices needed along with their specifications, the schedule, and the cost. No work starts before you approve this quote.
Work is scheduled to keep operational disruption to a minimum. Once complete, you receive configuration documentation and administrator access, with ongoing maintenance available as an option if needed.